Airport transfer questions.
Clear answers before you travel.

Live driver tracking is currently available for sedan bookings when your driver shares their location. SUV tracking is not available yet — we’re working on it and plan to launch it soon. Tracking is in beta, and we’re continuing to improve its accuracy and reliability. For pickup updates or help, please contact AirGate. Check your booking status.

At the kerb, with the car — your driver confirms the exact spot for your terminal with you before pickup, and you can message them the moment you have your bags.

AirGate is pre-booked, not hailed. Book as soon as you know your flight — hours or days ahead. Same-day bookings are welcome when the car is free.

AirGate operates 24/7, with pickups at any hour, including red-eye arrivals and early-morning departures, and a 2am landing is priced exactly the same as a 2pm one: no surge and no night surcharge. Your driver is timed to when your flight actually lands, so an overnight delay moves the pickup rather than costing you the car.

Yes. AirGate covers the whole airport, not just the terminal kerbs — Terminal 1, Terminal 3, the airport hotels, the parking structures and anywhere else on Pearson grounds. Tell us where you are when you book and your driver comes to that exact spot. The fare is the same fixed area fare either way.

One fixed price for your area, confirmed with you before booking. Fares run from $58 to $898 depending on your area — for example North York $58, Brampton $90, Hamilton $128. Our rates page lists every area. No HST is added to your fare. Arrivals also carry Toronto Pearson’s own $17.25 pre-arranged pickup fee, which we collect and pay straight to the airport. Departures do not.

AirGate sets your area's fare before you book. It does not increase because your flight is delayed, traffic is bad, or you land at a different time. There is no booking fee and no surge. Requested tolls and any gratuity are separate. No HST is added to your fare. Arrivals also carry Toronto Pearson’s own $17.25 pre-arranged pickup fee, which we collect and pay straight to the airport. Departures do not. Beyond that, waiting is $1 per minute, paid to your driver with the fare.

AirGate arranges the vehicle and driver for each accepted trip. Availability must be confirmed before travel. When your driver is assigned you receive their name, the car and the plate, and they personally confirm your pickup with you before the day. If AirGate cannot cover a confirmed booking, we will tell you as early as possible and help arrange an alternative.

You see it happen. Your trip screen shows each step live: booking confirmed, driver assigned, driver confirmed the pickup, on the way, arrived. From the moment your driver sets off, their car is on a live map with the distance and arrival time. You can message or call them during your trip.

One of our luxury SUVs. Every city has two fixed fares: the Mid-size Standard SUV fare for up to four passengers, and the Full-size SUV fare for up to seven — a Chevrolet Suburban, Cadillac Escalade, Lincoln Navigator or Ford Expedition. Tell us your passengers and luggage and we confirm the car. You never have to choose: your driver's name, the car and the plate are provided when the trip is assigned. Every city carries two fixed fares: a Mid-size Standard SUV fare (up to 4 passengers) and a Full-size SUV fare (up to 7 passengers).

At the end of the trip, directly to your driver, by cash or Interac e-Transfer. The website does not take card payments. You pay the confirmed fare and any agreed extras, plus anything you choose to tip.

Your driver has your flight number and times the pickup to your actual landing, not the scheduled one. There is no increase to the area fare because your flight is delayed. Up to 60 minutes of waiting from your actual landing is included.

Cancel free of charge up to 2 hours before your pickup, by contacting AirGate.

Yes. Ask for a child seat when you book and give the child's age. Note anything oversized — skis, a stroller, a bike box — so AirGate can confirm the appropriate seat and luggage space before you travel.

Submit your trip details through the website to request a booking. A request reference is not a confirmed reservation: AirGate will confirm availability, pickup details and the final fare. You can also call (942) 380-6024. The AirGate app is coming soon.

Your terminal, hotel or address, flight number, date and time, how many passengers, and any child-seat request.

Address details may be sent to AirGate's fare lookup service to calculate a quote. Your contact and trip details are sent when you submit a booking request. Submission does not confirm a booking. The tracking page sends the reference and contact details you enter to find your trip. Website hosting may process access logs; optional analytics follows your measurement choice.